EDB can take over operational responsibility for a customer’s entire IT infrastructure - 24 hours a day, 365 days a year. We offer a range of disaster recovery and backup solutions for systems that are particularly business critical in order to provide extra security against prolonged operational downtime. Our distributed IT services bring together all your requirements for efficient use and management of local IT solutions. Our services are also integrated into larger solutions such as EDB Skala.
Operating and managing modern IT infrastructure can make heavy demands on resources and expertise. This is a business-critical challenge that must be met in order to satisfy demanding requirements for availability and reliability. EDB offers operating services that cover the entire range from centrally located servers and networks through to user equipment at any location.
We offer competitive services with global coverage in the areas of desktop management, core infrastructure operating services, user support applications for clients, file and print services, user administration, software distribution, license control, hardware and software, patches and antivirus solutions.
The solution consists of a standardized technical platform and services for implementation, operation and management of distributed IT tools. User equipment can in practice be located anywhere and can include both desktop PCs and mobile devices.
Server operations and computer centre services.
EDB offers operating solutions for servers that ensure stable operations for both hardware and operating systems. The equipment can be located either at the customer's premises, or in EDB's secure and scalable computer centres. By choosing to locate equipment in our premises, customers benefit from rapid access to services for disaster recovery, variable processing capacity, storage capacity, backup, recovery etc.
Network operating services.
Operating services for networks include monitoring and operating LANs, WANs and wireless networks together with related equipment such as switches, routers and firewall solutions. EDB also offers communications solutions, Internet access and IP telephony as part of its portfolio of network services.
We can meet the needs of your business for user support with a professional 24-hour support service for end users, available in a range of languages. A defined quality standard for our IS/IT services based on service level agreements (SLA) ensures that your business has control over operational IS/IT costs.